Reduce The Stress.. Install a Tailor-Made Enterprise Management Solution which is based on the customizable Smart Biz Platform Whilst You Focus On Growing Your Client base. Inventory, Sales, Purchasing and Invoicing with All main workflows.
Your new significant project or up-and-coming company can have a solid foundation built with the help of tailor-made software solutions.
Smart Biz uses Google Gemini or OpenAI. People stay in control: chat answers come from your datasets, and support replies stay as drafts until a member of staff approves them.
Staff ask questions from inside the application. Each dataset has a skill description and keywords, so the assistant queries the right business data instead of guessing. Screens can show sample questions, and every call records prompt and completion tokens against the user.
When a ticket is sent to the agent, a background job triages it, searches the product source in Bitbucket, and writes a customer reply plus internal notes. The draft waits for approval. Inactive open tickets can be closed with a clear message, and the whole run is written to an audit session.
A support user requests the agent. The job runs in the background and records a draft as Running.
The model returns a summary, a suggested type and priority, a confidence level, and code-search queries taken from the ticket text.
Those queries are run against the Bitbucket repository. The hits are kept as context for the reply and stored on the audit trail.
The agent writes the customer reply and internal notes. Status stays Pending until staff approve it. Nothing is sent as a finished customer email by the model alone.
Smart Biz comes with existing core modules which are highly customizable for individual customer needs. Take advantage of the existing core modules provided by Smart Biz and customize them to align with your specific business processes. Tailor these modules to match the unique requirements and workflows of your organization
Inventory Management with Barcode Scanners.
Sales and Invoices with Fully Integrated with SAGE Accounts.
Automated Purchasing generation based on sales forecast .
Invoice and Credit handling fully integrated with SAGE Accounts.
Building a platform like Smart Biz on the latest Microsoft Software Stack offers several advantages, providing a robust foundation for software development and enterprise solutions. Here are some reasons why Smart Biz, based on the latest Microsoft Software Stack, can be a compelling choice.
Simple to user and easy to customize and faster to implement.
Fully integrated with Barcode Scanning with most popular scanning devices.
Our aim is to make users more productive in an environment which provides a great experience.
In summary, Smart Biz's choice of being built on the latest Microsoft Software Stack provides a solid technological foundation with benefits in terms of consistency, scalability, security, integration, developer productivity, and ongoing support. Organizations familiar with Microsoft technologies may find Smart Biz to be a familiar and effective solution for their business needs.
The concept of faster generation of forms based on Smart Biz's auto-generated Zero/Less code UXX (User Experience eXtensibility) and Business Modules can bring several benefits to the development process. Here's how this approach can contribute to speed and efficiency.
Smart Biz Platform designed to run with pluggable modules. This makes system seems less deployment and customizable without extra cost.
Smart Biz platform provides mandatory core modules which are the backbone of the system functionalities.
Providing pluggable module concept enable Smart Biz to make low cost/Zero down time customizations
Admin module provides the A-Z coverage by providing global auditing and journals and Scheduled Tasks and Email alerting functionality.
Continuous support is the key to the success of Smart Biz Platform. So we have integrated ticketing system to the solution.
When ever system raise any faulty message, it automagically collect the necessary logs/traces and prompt user to report a issue.
We provides the way to discuss the issue with the smart messaging workflow. This allow both case owner and Support staff to work faster to resolve the issue.
Ticketing system is covered by a smart alert and Email subscription service to provide prompt status updates to the case owner and Support Teams.
One of the key core module provides the authentication and authorization functionality. Authorization is based on the user level security groups.
Security Groups are divided by modules and functional areas. This will provide the flexibility to define who can does what
Different type of users have cross level access grants helping admin to define security in another angle.
Special Access authorization is pluggable option in functional flows to protect certain functionalities where user need special access code to complete.
